楼宇管理软件面向物业与公寓。内置 AI 代理。

AI 代理让礼宾、维修和合规自动运行。您的团队在统一收件箱中跨全渠道高效完成更多工作。

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Building Management
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app.conciergeco.com.au/inbox
ConciergeCo
Inbox12
People
Parcels3
Pets
Bookings1
Access
Reports
Settings
Inbox
Channels
All messages12
App5
Email4
Phone3
Status
Needs action4
AI handling6
Resolved today
Agents
Maintenance2
Concierge
Compliance
Access
All · 12 open
EW
Emma Wilson3m ago
I'd like to book the function room for Saturday
Booking
SK
Sarah Kim18m ago
Water leak under kitchen sink, getting worse
Urgent
MJ
Marcus J45m ago
Parcel notification confirmed, thanks!
Auto-resolved
LC
L. Chen1h ago
Gym booking request for Saturday 8am
Pending approval
AT
A. Thompson2h ago
Checked in · Work order #4819 · Level 3
Work Order
JD
Jim Dietrich3h ago
Visitor parking policy for weekends?
AI handling
RP
R. Patel4h ago
Noise complaint - construction after 8pm
Compliance
DN
D. Nguyen5h ago
Elevator maintenance tomorrow?
Maintenance
SR
Sophie R6h ago
Pet registration form submitted
Auto-resolved
TW
T. WilliamsYesterday
Car park access card not working
Urgent
EW
Emma Wilson
Unit 205
Add a note or reply...
Function room booking request for Saturday 6–10pm. $250 bond required per evening booking policy.

The function room is available Saturday 6–10pm. A $250 refundable bond applies for evening bookings. 1

Booking link sent for slot confirmation and secure bond payment. Access instructions will be sent on Friday. 2

3 relevant sources found
Function room booking policy
Bond refund guidelines
Amenity booking confirmation
Ask a question
AI Agents

Specialised agents built for buildings

Purpose-built agents for concierge, maintenance, compliance, and access - each one knows your building and handles the full workflow end to end.

Command Layer

One inbox. Every channel. Zero gaps.

SMS, email, app, and phone - all inbound communication surfaces in one operational command layer, automatically triaged and routed.

Human Control

AI acts. You approve. Always.

Every agent suggestion waits for your sign-off before it moves. Guardrails built in, escalation paths clear, full audit trail on every action.

Approve. Override. Audit.

Workflows run under your rules. Sensitive actions require approval, overrides are instant, and every step is logged and traceable.

Maintenance Agent
Proposed Action

Create emergency plumbing work order - assign to Rapid Plumbing Co. Estimated cost: $280.

Building Manager
Audit Log

Action proposed at 9:43am · Approved by J. Martinez at 9:45am · Work order #4821 created

Approvals
Every agent suggestion requires human sign-off before execution. Nothing moves without your say.
Override Controls
Any agent action can be corrected, reversed, or reassigned. You are always in control.
Audit Trail
Every action logged, timestamped, and traceable. Full transparency for compliance and reporting.
Policy Guardrails
Agents operate within building-specific rules and policies. They know their boundaries.

Outcomes You'll See

Less front-desk workload, every day

Agents auto-capture, classify, route, and track every request from any channel.

Staff override routing and flag priorities at any point.

Built for managed and self-managed teams

Consistent triage across all shifts with automatic context handovers.

Managers set escalation rules and approval thresholds per shift.

Faster responses, fewer missed tasks

Real-time building memory gives every staff member instant context on residents, vendors, and history.

Sensitive actions require manager approval before execution.

Higher resident satisfaction scores

Residents get instant confirmations, proactive updates, and self-service through your branded app.

Community managers define communication policies and review templates.

你问我们答

常见问题

ConciergeCo 适用于住宅、商业和综合用途楼宇。无论是有礼宾团队的楼宇还是自主管理社区,都可以使用,覆盖小型公寓楼到大型多楼宇组合和商业综合体。作为 AI-first、agent-first 平台,它会适配你的运营模式。
AI 代理是处理维修、访客、包裹、合规、住户沟通和前台运营的专业模块。它们会理解上下文,遵循楼宇政策,并在你的审批规则下自动执行常规动作。
我们的 AI 会基于你的楼宇知识、业务要求和资产组合政策进行配置,因此回答会贴合你的实际运营。
当置信度较低时,助手会先追问补充信息,或升级给你的团队,而不是猜测。

更多问题

不会。你可以设置审批规则和权限。团队可审核、编辑、覆盖或重新分派动作,并且每一步都有审计记录。
大多数楼宇最快可在 1 天内上线。我们负责配置、数据导入和上线,尽量减少干扰。
没有。我们不设置长期绑定合同,你可以随时取消。
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