ConciergeCo
Operations App

Run your building, your way

One powerful app for your entire team. From front desk to management, everyone gets the tools they need with role-based permissions.

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9:41

AI Parcel Scan

Point at label

Align parcel here
AI Detected

Unit 1205 - J. Smith

9:41

AI Parcel Scan

Point at label

Align parcel here
AI Detected

Unit 1205 - J. Smith

AI Parcel Scanning

Point your phone at the label. AI extracts details and matches to residents in 3 seconds.

  • 99.9% accuracy rate
  • Instant resident matching
  • Automatic notifications
  • Photo capture and logging
9:41

Visitor Check-In

Quick registration

Tap to capture photo
Sarah Johnson
0412 345 678
Unit 1205

Host will be notified

James Chen - 0423 456 789

Fast Visitor Check-In

Quick visitor registration with photo capture. Host notifications. Emergency lists.

  • Quick registration flow
  • Photo capture
  • Host notification via SMS
  • Digital visitor badges
9:41

Cases

12 active

Water leak in bathroom

Unit 1205•2h ago

Intercom not working

Unit 804•5h ago

Light replacement

Level 3 Corridor•1d ago

AC servicing

Unit 502•2d ago

Case Management Anywhere

View, update, and resolve cases from anywhere. Take photos, add notes, assign contractors.

  • Full case management
  • Photo documentation
  • Contractor assignment
  • Real-time status updates
9:41

Contractor Sign-In

Scan QR code

Scanning...
Compliance verification
Public Liability
Workers Comp
Site Induction

Contractor Compliance

Scan contractor QR codes. Verify compliance documents. Track site time automatically.

  • QR code scanning
  • Compliance verification
  • Automatic time tracking
  • Complete site history
9:41

Send Broadcast

Notify residents

Pool Maintenance Notice
The pool will be closed for maintenance from 2pm-4pm today. We apologise for any inconvenience.

245

Recipients

2

Channels

Est. cost

$0.00

Instant Broadcasts

Send urgent notifications to all residents from wherever you are.

  • SMS, email, push notifications
  • Emergency mode
  • Targeted groups
  • Delivery tracking
9:41

Report Incident

Document and notify

Photo 1
Level 2 - Car Park Entry
Broken glass near car park entry door. Area has been cordoned off with warning cones. No injuries reported.
Reported by: John Smith (Concierge)
Time: Today, 2:34 PM
Case will be created automatically

Incident Reporting

Log incidents with photos and details. Automatic notifications to managers.

  • Photo documentation
  • Manager alerts
  • Case creation
  • Follow-up tracking

One app. Role-based permissions.

Everyone uses the same app, but sees only what they need. Managers get full oversight. Staff get streamlined tools.

Concierge
9:41

Good morning

Concierge Desk

3
Parcels
Visitors
1
Keys
Notes

Recent Activity

Parcel logged - Unit 405
Visitor checked in
Key collected
AI parcel scanning
Visitor check-in
Key handovers
Incident logging
Shift handover notes
Security
9:41
ON DUTY

Security Post

2
Visitors
1
Contractors
Incidents
Alerts

On Site Now

J. Contractor

Plumber

2h 15m

Delivery

Visitor

5m
Visitor management
Contractor sign-in
Incident reporting
Emergency contacts
Patrol logging
Manager
9:41
MANAGER

Dashboard

Open Cases

12-2

Today

8+3
Cases
Broadcast
Reports
Schedule

Team Status

Front DeskActive
SecurityOn Patrol
Everything above, plus:
Case management
Broadcast messages
Contractor compliance
Reports & analytics
Staff scheduling

Enterprise-grade security you can trust

SOC 2 Certified

Enterprise-grade security

Bank-Grade Encryption

AES-256 encryption

Australian Hosted

Data stays in Australia

Privacy by Design

GDPR & APP compliant

First 3 Months Free

Empower your team today

AI handles the admin so your team can focus on service and security.

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No credit card required • Cancel anytime