Software de gestión de edificiospara comunidades apartamentos.Agentes IA integrados.

Conserjería, mantenimiento y cumplimiento en piloto automático con agentes IA. Tu equipo logra más en todos los canales, desde una bandeja de entrada.

Sin tarjeta · Sin permanencia · Cancela cuando quieras

Building Management
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app.conciergeco.com.au/inbox
ConciergeCo
Inbox12
People
Parcels3
Pets
Bookings1
Access
Reports
Settings
Inbox
Channels
All messages12
App5
Email4
Phone3
Status
Needs action4
AI handling6
Resolved today
Agents
Maintenance2
Concierge
Compliance
Access
All · 12 open
EW
Emma Wilson3m ago
I'd like to book the function room for Saturday
Booking
SK
Sarah Kim18m ago
Water leak under kitchen sink, getting worse
Urgent
MJ
Marcus J45m ago
Parcel notification confirmed, thanks!
Auto-resolved
LC
L. Chen1h ago
Gym booking request for Saturday 8am
Pending approval
AT
A. Thompson2h ago
Checked in · Work order #4819 · Level 3
Work Order
JD
Jim Dietrich3h ago
Visitor parking policy for weekends?
AI handling
RP
R. Patel4h ago
Noise complaint - construction after 8pm
Compliance
DN
D. Nguyen5h ago
Elevator maintenance tomorrow?
Maintenance
SR
Sophie R6h ago
Pet registration form submitted
Auto-resolved
TW
T. WilliamsYesterday
Car park access card not working
Urgent
EW
Emma Wilson
Unit 205
Add a note or reply...
Function room booking request for Saturday 6–10pm. $250 bond required per evening booking policy.

The function room is available Saturday 6–10pm. A $250 refundable bond applies for evening bookings. 1

Booking link sent for slot confirmation and secure bond payment. Access instructions will be sent on Friday. 2

3 relevant sources found
Function room booking policy
Bond refund guidelines
Amenity booking confirmation
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AI Agents

Specialised agents built for buildings

Purpose-built agents for concierge, maintenance, compliance, and access - each one knows your building and handles the full workflow end to end.

Command Layer

One inbox. Every channel. Zero gaps.

SMS, email, app, and phone - all inbound communication surfaces in one operational command layer, automatically triaged and routed.

Human Control

AI acts. You approve. Always.

Every agent suggestion waits for your sign-off before it moves. Guardrails built in, escalation paths clear, full audit trail on every action.

Todo Lo Que Necesitas

Una Plataforma, Control Total

Desde la comunicación con residentes hasta el seguimiento de mantenimiento, nuestra plataforma reúne todas las herramientas que necesitas para gestionar tu edificio hermosamente.

Approve. Override. Audit.

Workflows run under your rules. Sensitive actions require approval, overrides are instant, and every step is logged and traceable.

Maintenance Agent
Proposed Action

Create emergency plumbing work order - assign to Rapid Plumbing Co. Estimated cost: $280.

Building Manager
Audit Log

Action proposed at 9:43am · Approved by J. Martinez at 9:45am · Work order #4821 created

Approvals
Every agent suggestion requires human sign-off before execution. Nothing moves without your say.
Override Controls
Any agent action can be corrected, reversed, or reassigned. You are always in control.
Audit Trail
Every action logged, timestamped, and traceable. Full transparency for compliance and reporting.
Policy Guardrails
Agents operate within building-specific rules and policies. They know their boundaries.

Outcomes You'll See

Less front-desk workload, every day

Agents auto-capture, classify, route, and track every request from any channel.

Staff override routing and flag priorities at any point.

Built for managed and self-managed teams

Consistent triage across all shifts with automatic context handovers.

Managers set escalation rules and approval thresholds per shift.

Faster responses, fewer missed tasks

Real-time building memory gives every staff member instant context on residents, vendors, and history.

Sensitive actions require manager approval before execution.

Higher resident satisfaction scores

Residents get instant confirmations, proactive updates, and self-service through your branded app.

Community managers define communication policies and review templates.

Tú preguntas, nosotros respondemos

Preguntas frecuentes

ConciergeCo está diseñado para edificios residenciales, comerciales y de uso mixto. Funciona tanto para edificios con conserjería como para comunidades autogestionadas, desde edificios pequeños hasta carteras grandes con múltiples edificios y complejos comerciales. Como plataforma AI-first y agent-first, se adapta a tu modelo operativo.
Los agentes de IA son módulos especializados para mantenimiento, visitantes, paquetes, cumplimiento, comunicaciones con residentes y operaciones de recepción. Entienden el contexto, siguen las políticas de tu edificio y automatizan acciones rutinarias bajo tus reglas de aprobación.
Nuestra IA se configura con el conocimiento de tu edificio, tus requisitos y las políticas de tu cartera, por lo que las respuestas se adaptan a tu operación.
Si la confianza es baja, el asistente pide más contexto o escala el caso a tu equipo en lugar de adivinar.

También preguntan

No. Tú defines reglas de aprobación y permisos. El equipo puede revisar, editar, anular o reasignar acciones, y cada paso queda registrado.
La mayoría de los edificios puede estar operativa tan rápido como en 1 día. Nos encargamos de la configuración, la importación de datos y la salida en vivo con mínima interrupción.
No. No hay contratos de permanencia y puedes cancelar en cualquier momento.
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